Privacy Policy

1. Introduction

NaveoGo ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Company information and tax ID
• Driver license information and bank details (for drivers)
• GPS location data and delivery information

Automatically Collected Information

• Device information and browser type
• IP address and access logs
• Usage patterns and analytics
• Cookies and similar tracking technologies

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your transactions and send related information
• Send you marketing and promotional communications
• Respond to your inquiries, questions, and requests
• Monitor and analyze trends, usage, and activities
• Improve and optimize our services
• Calculate shipping costs and delivery routes
• Track shipments and provide status updates
• Manage driver assignments and payments
• Detect fraud and security vulnerabilities
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• With our service providers who assist in operating our website and conducting our business
• By Law or to Protect Rights: When required by law or to protect our legal rights
• With drivers and logistics partners to fulfill shipments
• With payment processors (Stripe) for transaction processing
• With email service providers (Resend) for communications
• With third-party analytics services to improve our offerings
• In the event of a merger, acquisition, or bankruptcy

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.