Liability & Service Disclaimer

NaveoGo is a logistics management platform providing delivery coordination, tracking, and related services. This disclaimer outlines the liability limitations and service terms applicable to all users, customers, and drivers using our platform. This disclaimer is governed by federal law and the laws of the State of Florida.

Under the Federal Interstate Commerce Commission (ICC) regulations and the Uniform Commercial Code (UCC), liability for cargo shipments is limited as follows:

• Maximum liability per shipment: The lesser of (a) the actual value of goods or (b) $0.50 per pound per article, unless higher value is declared and agreed upon in writing with applicable surcharges paid.
• Time-sensitive goods: NaveoGo is not responsible for delays caused by traffic, weather, mechanical issues, or acts of God. Estimated delivery times are approximations only.
• Loss or damage: Liability is limited to the declared cargo value or insurance value, whichever is lower, unless otherwise agreed in a signed service agreement.

NaveoGo operates in compliance with Florida Statutes Chapter 316 (Motor Vehicle Laws) and Chapter 499 (Pharmacy and Pharmacist):

• Driver licensing: All drivers must maintain current Florida driver's licenses and comply with state safety regulations.
• Vehicle compliance: All vehicles must pass Florida Department of Motor Vehicles inspections and maintain proper registration and insurance.
• Hazardous materials: We do not transport hazardous materials classified under Florida's regulations without explicit authorization and proper documentation.
• Controlled substances: Customers warrant that shipments do not contain illegal drugs or controlled substances in violation of Florida or federal law.

EXCEPT AS PROVIDED BY LAW, NAVEOGO SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, data, or business opportunity
• Damage caused by driver negligence (except to the extent covered by the declared cargo value)
• Delays due to weather, traffic, accidents, mechanical failure, or government action
• Claims arising from customer's failure to properly package or label shipments
• Loss or damage to items of extraordinary value not declared and insured

Total liability cap: NaveoGo's total liability for any claim shall not exceed the shipping cost paid for that specific shipment plus the declared cargo value, or $100, whichever is greater.

By using NaveoGo, customers agree to:

• Accurately declare the contents and value of all shipments
• Properly package items to withstand normal transportation conditions
• Provide accurate pickup and delivery addresses
• Comply with all applicable federal and Florida state laws regarding shipment contents
• Not hold NaveoGo liable for delays beyond our reasonable control
• Obtain cargo insurance for items exceeding the liability limits stated herein

Drivers using the NaveoGo platform acknowledge that:

• They are independent contractors, not employees of NaveoGo
• They are responsible for maintaining valid driver's licenses and vehicle insurance
• They assume all liability for traffic violations, accidents, and damage caused by their operation of vehicles
• NaveoGo shall not be liable for injuries or damage caused by driver negligence
• Drivers must comply with all federal and state transportation laws, including Hours of Service regulations

We strongly recommend that all customers obtain cargo insurance for shipments exceeding the federal liability limits stated above. NaveoGo can assist in connecting customers with licensed insurance providers, but does not provide insurance directly.

For high-value shipments, specialized cargo insurance is available and should be obtained separately.

All disputes arising out of or relating to NaveoGo services shall be governed by the laws of the State of Florida and submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), except that NaveoGo may seek injunctive relief in state or federal court for intellectual property violations.

NaveoGo reserves the right to modify this disclaimer at any time. Changes become effective upon posting. Continued use of the platform constitutes acceptance of modified terms.